This page outlines the Polices for North London Massage Therapy. Set out the standards and procedures we follow to protect our clients, therapists and anyone we work with.
Safeguarding Adults Policy
Our approach to recognising, responding to and reporting concerns relating to the safety and wellbeing of vulnerable adults.
Infection Prevention and Control Policy
The procedures we follow to maintain high standards of hygiene, cleanliness and infection prevention during our mobile massage services.
Health & Safety Policy and Generic Risk Assessment
Our commitment to maintaining safe working practices and identifying and managing potential risks associated with providing mobile massage therapy.
Lone Working Policy
Guidance and procedures designed to support the safety of therapists working independently in clients' homes, workplaces and other locations.
Complaints Policy and Procedure
Our process for handling concerns and complaints fairly, professionally and transparently, with the aim of resolving issues appropriately.
Equality, Diversity & Inclusion Policy
Our commitment to treating clients, therapists and others with dignity, fairness and respect, without discrimination.
Safeguarding Adults Policy
Our approach to recognising, responding to and reporting concerns relating to the safety and wellbeing of vulnerable adults.
Infection Prevention and Control Policy
The procedures we follow to maintain high standards of hygiene, cleanliness and infection prevention during our mobile massage services.
Health & Safety Policy and Generic Risk Assessment
Our commitment to maintaining safe working practices and identifying and managing potential risks associated with providing mobile massage therapy.
Lone Working Policy
Guidance and procedures designed to support the safety of therapists working independently in clients' homes, workplaces and other locations.
Complaints Policy and Procedure
Our process for handling concerns and complaints fairly, professionally and transparently, with the aim of resolving issues appropriately.
Equality, Diversity & Inclusion Policy
Our commitment to treating clients, therapists and others with dignity, fairness and respect, without discrimination.
Download Our Policy Pack For convenience, we have combined our current policies and procedures into one document.